Overview
This article answers frequently asked questions about the Group-Level Overview in the Cye Exposure Management Platform. If you're managing risk across multiple subsidiaries, these FAQs help you understand setup requirements, access permissions, data behavior, and integration considerations.
FAQs
How can I add or remove a subsidiary from my organization setup?
Contact your technical account manager at CYE. Each subsidiary must have its own the Cye platform instance, so any changes to the organizational structure need to be coordinated with your CYE contact.
Can I share KPIs from a subsidiary without exposing its vulnerabilities or mitigation plans?
Yes.
By default, members of the parent company can view only the KPIs of a subsidiary from the Group-Level Overview.
To allow full access (e.g., viewing findings or plans), the subsidiary admin must explicitly add parent members to that subsidiary’s the Cye platform instance.
Can I convert my existing the Cye platform into a parent company?
Not directly.
The parent-company the Cye platform is purpose-built and has limited functionality.
To transition, you’ll need to create a new parent company in the Cye platform and then add your existing company as a subsidiary.
How often is data updated on the Group-Level Overview?
Updates are real-time.
As soon as data changes in a subsidiary, it is reflected on the parent company dashboard.
You’ll always see the latest metrics across all entities.
Why am I being asked to log in again when switching between companies?
This happens when the authentication methods differ:
For example, if the parent uses SSO and a subsidiary uses email/password, you’ll need to log in again to access the subsidiary.
To streamline access, consider using the same authentication method for all the Cye platform instances.
What happens if multiple subsidiaries integrate the same external system with the Cye platform?
It can distort your data.
When the same system is integrated across several subsidiaries, the same data may be counted multiple times in aggregate KPIs.
To avoid this, integrate the system with only one the Cye platform instance.
Wrap-up / Next Steps
Managing cybersecurity across subsidiaries involves nuanced access and setup decisions. This FAQ gives you a clearer picture of how to handle them. When in doubt, your technical account manager can help configure things correctly.