This article highlights the new feature released in October 2024. You'll learn what was added and how it can help you work more effectively in the Cye Exposure Management Platform.

You can now manually open ServiceNow tickets for your findings — without needing to configure a notification first.

This provides greater flexibility in managing findings and integrating them into your ServiceNow workflows, even if automatic notifications aren’t set up.

Important notes
For more information, refer to Manual ServiceNow Ticket Creation.

Wrap-up / Next Steps
You can now open ServiceNow tickets directly from within the Cye platform, without relying on predefined notification rules.
Feel free to explore this feature at your own pace — and check the linked article if you’d like step-by-step guidance.