Cye Exposure Management Platform’s Workflow Automations feature enables customers to orchestrate complex processes by embedding Workato as the underlying automation engine. Through this integration, users can connect Cye Exposure Management Platform events to external systems and streamline repetitive operational tasks. This document outlines the key triggers and actions currently supported by the Cye Exposure Management Platform connector.
Before building your first recipe, make sure to connect to the Cye Exposure Management Platform's connector using your access token.
For setup instructions, refer to: Workflow Automations – How-To and Best Practices
Supported Triggers
Cye platform exposes several system events that can initiate an automation workflow in Workato. These triggers allow recipes to run automatically when activity occurs inside the platform:
New finding created real time - Fires when a new finding is generated in the Cye platform
Finding severity changed real time – Triggers when a finding’s severity is updated in the Cye platform
Finding status changed real time – Runs when the status of an existing finding changes in the Cye platform
Open ticket for an existing finding - Triggers a Workato workflow when a user selects existing findings and initiates ticket creation for them.
Supported Actions
Actions allow Workato recipes to push data, update records, or notify users based on trigger conditions. Cye platform exposes a clean, structured action set for seamless integration.
Send link or ID reference- Attaches the ticket ID and URL (e.g., from Jira, ServiceNow) to finding in the Cye platform to ensure visibility and tracking.
Update finding status - Updates a finding’s status in the Cye platform based on Finding ID or ticket ID changes from external ticketing systems (aka bidirectional support). The new status must match one of Cye platform’s supported statuses:
Open – The default status for newly discovered findings
To Do – A finding waiting to be addressed; think of it like a task in your queue
In Progress – The finding is being handled, but not yet resolved
Reopen – The finding was previously marked as Fixed but has been reopened
On Hold – The finding is paused or temporarily deferred
Fixed – The finding has been remediated and closed
Acceptable Risk – The finding is not being remediated because the risk is considered tolerable
Not Relevant – The finding is linked to an asset that no longer exists or is out of scope
Get remediation assets file - Generates a CSV file of the remediation assets for an existing finding in the Cye platform, Remediation file size is limited to 5MB.
Send email via Cye platform - Sends an email from the Cye platform to one or more specific recipients. These recipients must be registered Cye platform users for emails to be sent to them.