Overview
This article explains how to change the status of a finding in Hyver.
As a finding moves through your organization’s remediation process, it’s important to keep its status up to date — not only for clarity, but also because status changes affect risk calculations, reports, and the mitigation graph.
1. Choose the appropriate status
You can move a finding between any status — the system does not require a specific sequence. Available statuses include:
Open – The default status for newly discovered findings
To Do – A finding waiting to be addressed; think of it like a task in your queue
In Progress – The finding is being handled, but not yet resolved
Reopen – The finding was previously marked as Fixed but has been reopened
On Hold – The finding is paused or temporarily deferred
Fixed – The finding has been remediated and closed
Acceptable Risk – The finding is not being remediated because the risk is considered tolerable
Not Relevant – The finding is linked to an asset that no longer exists or is out of scope
2. Marking a finding as Fixed
When you select Fixed, a window appears prompting you to describe what was done to resolve the issue:
This explanation will be saved as a comment in the Project tab, labeled Marked as fixed:
The status change also appears in the History tab
After setting a finding to Fixed:
All associated remediation assets must be marked Fixed, Acceptable Risk, or Not Relevant
The system automatically updates edges in the Mitigation Graph and recalculates likelihood or exposure
Findings not directly on the graph can also be marked as Fixed if their remediation assets are set to Acceptable Risk
3. Verifying the fix
After a finding is marked Fixed, it must be verified.
Verification can be done by a Hyver user, the CYE service team, or both — depending on your engagement agreement
Once verified, the finding displays a green shield icon in the Findings list:
Wrap-up / Next Steps
Keeping statuses current helps everyone understand the state of risk — and ensures Hyver’s calculations stay accurate. If you’ve fixed something, be sure to mark it and verify it properly.